Privacy Policy
Last updated: June 2026
Outback Darling Candle Co. ("we", "us", "our") respects your privacy. This policy explains what personal information we collect when you visit our website or place an order, how we use it, and the choices you have. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
What we collect
When you place an order we collect the details needed to fulfil it: your name, email address, shipping address, phone number (if provided), and the contents of your order. We do not see or store your full card details. Payments are processed securely by our payment providers.
How we use your information
We use your information to process and ship your order, send order and shipping confirmations, respond to your enquiries, and meet our legal and tax obligations. We may also use your email to tell you about new products or offers, but only where you have asked us to, and you can opt out at any time.
Payments
Card payments are handled by Stripe and PayPal. When you pay, your payment details are collected and processed directly by them under their own security standards and privacy policies. We receive only confirmation of payment and a transaction reference, never your full card number.
Sharing your information
We share your information only where it is needed to run our store: with Australia Post and our delivery partners to ship your order, with our payment providers to take payment, and with the service providers who help us operate this website. We do not sell your personal information to anyone.
Data security
We take reasonable steps to protect your information from misuse, loss, and unauthorised access. Our website uses encrypted (HTTPS) connections, and access to order information is limited to those who need it to run the business.
Your rights
You can ask us to access or correct the personal information we hold about you, or to remove you from our marketing emails, at any time. Just get in touch using the details below.
Contact us
If you have any questions about this policy or your personal information, email us at amy@outbackdarlingcandleco.com.au.